What’s in the parcel?
1 Girls Softshell

How do I clean it?
– Machine Wash at 30 Degrees
– DO NOT Tumble Dry
– Do Not Dry Clean
– Do Not Bleach
– Do Not Iron

Sizing:
The standard UK size for kids was used when making this item. However if something doesn’t fit right, send (or bring) it back and we’ll gladly exchange it for you for a different product. Do not wear or wash the beanie and do not throw away the original packaging until you are confident that you don’t want to exchange it. We cannot exchange the item if it was worn, washed or returned without the original packaging!

What do I need to do to exchange them?
Bought from the website:
1. Send it back to us, in its original packaging, unworn and unwashed
2. Put a letter in the parcel containing the following information:
– Your order number
– Details on what you’d like to exchange it for
Bought in the shop:
1. Bring it back to the shop, in its original packaging, unworn and unwashed
2. Bring along the slip as proof of when you purchased the hat
Once again, we cannot exchange the item if it was worn, washed or returned without the original packaging!

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