What’s in the parcel?
1 Mens Bush Hat
1 Info-flyer, welcoming you into the Wildebees-trop

How do I clean it?
DO NOT dry-clean or machine wash.
DO NOT bleach.
DO NOT tumble dry.
DO NOT iron.
This hat need to be polished. We found, what works best to keep it clean, is to do the following:
Take a shoe brush with a small amount of Willewax and polish the hat until you are happy with the results
PLEASE DO NOT USE DUBBIN!

Sizing:
The standard UK size for mens head wear was used when making these hats. However if something doesn’t fit right, send (or bring) it back and we’ll gladly exchange it for you for a different product. Do not wear or wash the hat and do not throw away the original packaging until you are confident that you don’t want to exchange it. We cannot exchange the hat if it was worn, washed or returned without the original packaging!

What do I need to do to exchange them?
Bought from the website:
1. Send it back to us, in its original packaging, unworn and unwashed
2. Put a letter in the parcel containing the following information:
– Your order number
– Details on what you’d like to exchange it for
Bought in the shop:
1. Bring it back to the shop, in its original packaging, unworn and unwashed
2. Bring along the slip as proof of when you purchased the hat
Once again, we cannot exchange the hat if it was worn, washed or returned without the original packaging!