What’s in the parcel?
1 Mens Bush Hat
1 Info-flyer, welcoming you into the Wildebees-trop

How do I clean it?
DO NOT dry-clean or machine wash.
DO NOT bleach.
DO NOT tumble dry.
DO NOT iron.
This hat is quite hard to clean as all suede leather products are. Take note, it cannot be polished. We found, what works best to keep it clean, is to do the following:
Take a damp (not wet) nail brush and scrub the whole hat vigorously until you are satisfied with the results. DO NOT use too much water as it may result in the leather changing colour and making spots.
Another suggestion is to use “Advanced Care Suede Spray” to clean your suede leather items. (This can be bought in selected outdoor stores.)

Sizing:
The standard UK size for mens head wear was used when making these hats. However if something doesn’t fit right, send (or bring) it back and we’ll gladly exchange it for you for a different product. Do not wear or wash the hat and do not throw away the original packaging until you are confident that you don’t want to exchange it. We cannot exchange the hat if it was worn, washed or returned without the original packaging!

What do I need to do to exchange them?
Bought from the website:
1. Send it back to us, in its original packaging, unworn and unwashed
2. Put a letter in the parcel containing the following information:
– Your order number
– Details on what you’d like to exchange it for
Bought in the shop:
1. Bring it back to the shop, in its original packaging, unworn and unwashed
2. Bring along the slip as proof of when you purchased the hat
Once again, we cannot exchange the hat if it was worn, washed or returned without the original packaging!